![]() ![]() Selecting the *set a custom scaling level* link enables changes to the DPI for each display. Please make sure that the problem occurred after the app was updated, or it always happened. Reinstall the app, and then try the RDP connection again. To change the size of text, apps and other items, you can *set a custom scaling level*. 5 answers Sort by: Most helpful Anonymous Apr 30, 2021, 2:18 AM Hi, please try the following suggestions below. Set a custom scaling level and then set DPI for each display to same value. When selectingĬhange size of items and the review the information in the text description are links- select Where selecting *set a custom scaling level* will enable changing DPI. Windows 10 Settings In Windows Control Panel Display settings you are able to change the setting from the *Change size of items* text. Run the download as the computers administrator. Download and install a new driver for the mouse. If the mouse works, the problem is with the software. If the mouse causes the cursor to jump, then the mouse is damaged and should be replaced. Problem occurs regardless of program, or whether I am using the mouse or touchpad. I have to manually re-click in the corner to return to my work. The cursor repeatedly drifts to the lower right corner, and clicks itself to bring up the desktop over the program I am in. If you use the Let me choose one scaling level for all my displays option in the Windows Control Panel > Display options, this will configure the monitors appropriately. This determines whether the problem is with the mouses wiring. The problem began with a Windows upgrade. If using a Windows 8.1 or Windows 10 end-point with automatic scaling configured, you will see this issue. You can now use multiple monitors with different DPI setting.įor Receiver versions older than 4.10, there is no restriction on matching monitor resolutions but the monitors must have the same DPI settings. Versions of Citrix Receiver for Windows 4.10 and higher are now "DPI scaling aware", and provide improved support for handling higher DPI resolution in a session. ![]()
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